Learning Workbooks only sells downloadable products which means that after you have made your payment, you will get immediate access to your purchased item.
After your payment is made and approved via Paypal, you will then be redirected to your order page where you can download your workbook immediately. By clicking on the order reference number, you will be directed to the middle of the page where you can download your invoice as a pdf file. Below your invoice address, you will find the download link to your workbook (below the heading ‘product’). You may also download your product by clicking on the ‘My orders’ tab in the left hand column and then on the order reference number of your workbook. Make sure that the status column for your product reads as ‘payment accepted’ which should be highlighted in green.
You are allowed 5 attempts to download your items within 24 hours of your purchase. The download link to your product will also be emailed to you.
As digital products cannot be physically returned, it is our policy to not offer refunds on successful purchases (i.e. items that have been successfully downloaded to your PC). If you have concerns about your purchase, please send an email to firstname.lastname@example.org.